Showing posts with label Business Consulting. Show all posts
Showing posts with label Business Consulting. Show all posts

Monday, February 18, 2013

6 Habits of Remarkably Likable People

*Great Article on Inc.com*

6 Habits of Remarkably Likable People

They're charming. They're genuine. And they can make an entire room full of people smile.

But you want to make a good impression. You want people to genuinely like you.
When you meet someone, after, "What do you do?" you're out of things to say. You suck at small talk, and those first five minutes are tough because you're a little shy and a little insecure.
Here's how remarkably likeable people do it:
They lose the power pose.
I know: Your parents taught you to stand tall, square your shoulders, stride purposefully forward, drop your voice a couple of registers, and shake hands with a firm grip.
It's great to display nonverbal self-confidence, but go too far and it seems like you're trying to establish your importance. That makes the "meeting" seem like it's more about you than it is the other person--and no one likes that.
No matter how big a deal you are you pale in comparison to say, oh, Nelson Mandela. So take a cue from him. Watch how he greets Bill Clinton, no slouch at this either.
Clinton takes a step forward (avoiding the "you must come to me" power move); Mandela steps forward with a smile and bends slightly forward as if, ever so slightly, to bow (a clear sign of deference and respect in nearly every culture); Clinton does the same. What you have are two important people who put aside all sense of self-importance or status. They're genuine.
Next time you meet someone, relax, step forward, tilt your head towards them slightly, smile, and show that you're the one who is honored by the introduction--not them.
We all like people who like us. If I show you I'm genuinely happy to meet you, you'll instantly start to like me. (And you'll show that you do, which will help calm my nerves and let me be myself.)
They embrace the power of touch.
Nonsexual touch can be very powerful. (Yes, I'm aware that sexual touch can be powerful too.) Touch can influence behavior, increase the chances of compliance, make the person doing the touching seem more attractive and friendly.
Go easy, of course: Pat the other person lightly on the upper arm or shoulder. Make it casual and nonthreatening.
Check out Clinton's right-hand-shakes-hands-left-hand-touches-Mandela's-forearm-a-second-later handshake in the link above and tell me, combined with his posture and smile, that it doesn't come across as genuine and sincere.
Think the same won't work for you? Try this: The next time you walk up behind a person you know, touch them lightly on the shoulder as you go by. I guarantee you'll feel like a more genuine greeting was exchanged.
Touch breaks down natural barriers and decreases the real and perceived distance between you and the other person--a key component in liking and in being liked.

*To read more, Click here.*

Wednesday, February 6, 2013

10 Things Extraordinary People Say Every Day

*Great Article on INC.Com*

10 Things Extraordinary People Say Every Day

They're small things, but each has the power to dramatically change someone's day. Including yours.

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Want to make a huge difference in someone's life? Here are things you should say every day to your employees, colleagues, family members, friends, and everyone you care about:
"Here's what I'm thinking."
You're in charge, but that doesn't mean you're smarter, savvier, or more insightful than everyone else. Back up your statements and decisions. Give reasons. Justify with logic, not with position or authority.
Though taking the time to explain your decisions opens those decisions up to discussion or criticism, it also opens up your decisions to improvement.
Authority can make you "right," but collaboration makes everyone right--and makes everyone pull together.
"I was wrong."
I once came up with what I thought was an awesome plan to improve overall productivity by moving a crew to a different shift on an open production line. The inconvenience to the crew was considerable, but the payoff seemed worth it. On paper, it was perfect.
In practice, it wasn't.
So, a few weeks later, I met with the crew and said, "I know you didn't think this would work, and you were right. I was wrong. Let's move you back to your original shift."
I felt terrible. I felt stupid. I was sure I'd lost any respect they had for me.
It turns out I was wrong about that, too. Later one employee said, "I didn't really know you, but the fact you were willing to admit you were wrong told me everything I needed to know."
When you're wrong, say you're wrong. You won't lose respect--you'll gain it.
"That was awesome."
No one gets enough praise. No one. Pick someone--pick anyone--who does or did something well and say, "Wow, that was great how you..."
And feel free to go back in time. Saying "Earlier, I was thinking about how you handled that employee issue last month..." can make just as positive an impact today as it would have then. (It could even make a bigger impact, because it shows you still remember what happened last month, and you still think about it.)
Praise is a gift that costs the giver nothing but is priceless to the recipient. Start praising. The people around you will love you for it--and you'll like yourself a little better, too.

*To read more, Click here.*

Tuesday, November 20, 2012

NBC, Inc - 8 Things Remarkably Successful People Do


*Great Article On INC.com*


8 Things Remarkably Successful People Do

The most successful people in business work differently. See what they do--and why it works.
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I'm fortunate to know a number of remarkably successful people. I've described howthese people share a set of specific perspectives and beliefs.
They also share a number of habits:
1. They don't create back-up plans.
Back-up plans can help you sleep easier at night. Back-up plans can also create an easy out when times get tough.
You'll work a lot harder and a lot longer if your primary plan simply has to work because there is no other option. Total commitment--without a safety net--will spur you to work harder than you ever imagined possible.
If somehow the worst does happen (and the "worst" is never as bad as you think) trust that you will find a way to rebound. As long as you keep working hard and keep learning from your mistakes, you always will.
2. They do the work...
You can be good with a little effort. You can be really good with a little more effort.
But you can't be great--at anything--unless you put in an incredible amount of focused effort.
Scratch the surface of any person with rare skills and you'll find a person who has put thousands of hours of effort into developing those skills.
There are no shortcuts. There are no overnight successes. Everyone has heard about the 10,000 hours principle but no one follows it... except remarkably successful people.
So start doing the work now. Time is wasting.

*To read more, Click here.*